which you supply, together with prices.
We need a model suitable for sending complex diagrams and printed messages mostly within UK.
Call me if you want more information [If you have any questions, please do not hesitate to contact me]
Yours faithfully,
Bob Swanson
The Boss Deputy Director
Now check your answers
EXERXCISE I
1b, 2a, 3c, 4b, 5c
EXERCISE II
Operator: Hello, George and Brothers, How can I help you?
Don: This is Don Jackson. Can I have extension 3421?
Operator: Certainly, hold on a minute, I'll put you through.
George: Bob Peterson's office, George
I'm a workaholic and it is a strange disease - only my family and friends suffer the consequences, writes Lynsey Thomas in the Guardian.
Like many people I struggle to get the work-life balance right. I am probably what you would call a workaholic; I take extreme pride in my work, often to the
judgment desert me - because everyone said it would. And it didn't happen. You can be a mother and not lose your mind. You can also be a mother and work, and still not lose your mind. I recently heard a senior executive in the City shrug off the fact that there were only two female company chairs in the
It has often been said that an interview is a little like a date (or vice versa). I've never been so sure, but in the interests of science, it's a hypothesis worth investigating, writes Ravi Somaiya in the Guardian.
First, the similarities. Both require you to dress up, be well informed and
Go on, admit it: you hate your boss. You do. Just them having power over you for eight hours every day is enough to make you spit with fury. A generation ago, people worked their way up the ladder, hierarchy was based on age and experience, and it was more respected. In the days before open
the boss of your own show . Even if you are on some firm's payroll you should behave as if you were a CEO of Me Ltd. And use the brand image to sell yourself.
It's also very important that you Embrace marketing. You will need to master much more of the marketing puzzle than you probably did in the
the market for C8H10N402 (or caffeine, if you prefer) is worth around $70bn annually. For most people, it is an integral part of their working lives, providing a much-needed boost at strategic times throughout the day - from the morning wake-up to the mid-afternoon pick-me-up. But are they drinking
in front of my team and my manager. And you also rolled up your eyes to heaven on the other three occasions I spoke during the session. This is an inappropriate way to behave towards me and I would like you to stop.
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in London, you see all these nannies pushing buggies over to St James's Park. It's very sweet.
GAEL LINDENFIELD 59 THERAPIST AND AUTHOR, LONDON
I've always had a bit of a rebellious streak. People like me don't fit into big organisations, which can't afford to take risks. I like variety, so a
If you're working your socks off and still being paid peanuts it's time to take the bull by the horns and get negotiating, writes Clare Dight in the Times.
Colleagues call you ace, you always look busy and the chief executive knows who you are thanks to some smart moves at the office Christmas
cover (we've all encountered one of those), maternity leave can be a good thing for all involved: parents, jobseekers - and even employers. For those entering the office, joining a new team on a short-term contract can be daunting. But there's plenty to be gained from your stint, if you know how to get
project work and every project must be a WOW project. A project is a task that has a beginning and an end and things - goals and objectives - you can deliver along the way. A WOW project is all that - plus. It inspires. It inspires others. It has fans. It's cool, it's weird and it's wild. That's what it
Skipping lunch, working late and checking emails at home are now the norm for many of us - writes Sally O'Reilly in the Guardian - but can lowering the tempo actually make you more productive?
Ever thought that going "slow"at work could help you get more done? No- me neither. We live
If your 'job' entails loitering in coffee shops, armed with only a laptop and mobile, then you're part of a brave new world, says Fleur Britten in the Times.
"I SUPPOSE you would describe me as a consultant," says Clare Crean, a 40-year-old mother of one in the vanguard of a new
therapist. She helps family businesses to work on their relationships. "When you work with someone who knows you really well, they can predict what you're going to do, understand your responses and explain your reactions to other people around you," she says. This might seem an advantage but, says
creativity, influence and impact. Nothing is diluted. Working from home, without office distractions, has enabled me to be more productive and the company to be more profitable: a win-win situation. One of the problems in business is that there are still people who have a "long hours" mentality
your problem, just give me a call.
I will help you in your house or office:
Removing viruses
Installing new software and hardware
Changing a hard disc without loosing any data
Backup of safety of the system and files
Modernization, development, exchange of elements
IT professional
says. And which music is most distracting? Anything vocal, loud, familiar and fast - the kind you'd want to sing along to. Which brings us to the next problem with music at work: according to a survey by BBC Radio 4's Front Row programme in 2006, the most irritating sound is coworkers trying, and
Your bosses would never force you to exercise with your colleagues - would they? Corporate yoga is becoming more popular, writes Kate Hilpern in the Guardian. Investing in employee wellbeing used to mean a bowl of fresh fruit and a gym membership. Now you can add corporate yoga to the list, as a
ABCDE is a technique used very effectively in optimism training. It takes a specific event and interprets it in either positive or negative way. Then It challenges the negative interpretation and encourages you to find a more positive one. Here's how:
A - is the Activating event - the
Would more colour at work really brighten up your world, asks Mira Katbamna in the Guardian. How should we be using colour at work?
It's all about function and ratio. If you want a space where people will have a quick meeting, you might use bright and exciting colours - people can only stand them
business idea is one thing but finding an idea that is scalable is an entirely different matter. Scalability means that your business can be expanded, potentially without limit. It is basically the difference between owning a corner shop and owning a nationwide chain of shops. Let's say you want to open a
've done the same can now claim you as a "friend". Facebook emails you, to ask if they're really your friend. Depending on your mood, you can accept or reject these tendrils of companionship. Upon accepting, the person might message you with some sort of goodwill and you'll chat away, and then
at the end, I've put down the contact number and email address of my previous employer, and here's an open reference from my last family.
V: OK. 'Experienced, reliable, hard-working, caring '. Sounds good. Let me have a look at our database and see what we can find you.
UK Employment Agencies
It's the most fashionable thing you can be these days. Ethical enterprise is lucrative. Ethical consumerism is guilt-free. Green issues are a hot topic and people are buying more organic food. So what should you and should you not do to become your own eco-entrepreneur?
Don't drive to work
create a Christmas feast from one turnip and a sprig of wild garlic that the ability to do so many things at once is now second nature.
Let me tell you what multitasking means: it's people being allowed to distract you whenever they like; it's suddenly having to be expert in things you're not
risers", writes Rebecca Hardy in the Guardian.
"The Owl has the right to say: 'Give me the late riser's rhythm at work, at home and in society,'" trumpets the B-Society website, a movement rallying against the Danish 8am to 4pm working culture. "Let me come to work at 11am and go
working hard enough at it. It's a lesson I've carried with me since my first day at school, when I met Lyndy, Elaine, Molly, Annie, Prudence and Vivienne. We've been meeting regularly ever since, for nearly half a century.
We have very different personalities, lives, interests, goals and dreams and we
I am in Britain since November. It is not long, but thanks to a British fiancé I am undergoing an intensive course on islanders. Lesson one - you may live here for 20 years and never had contact with real England. Lesson two - you will know little of the English unless you surround yourself
write to me, the least you can do is use your shift key to capitalise letters now
and again YOU BORDERLINE ILLITERATE SLOB.
What seems clear is that we still haven't developed a workable etiquette for emails, even though cyberspace teems with netiquette guides. "Most onliners are not clear
, then he lapsed into deep thoughtfulness. At the school fair he took me aside and said in a challenging tone: "Dad, Father Christmas is wearing a fake beard!"
Anti-Santa hardliners maintain that the "Big Lie" destroys trust between parents and children and that Father Christmas
Dobkin, director of employment agency Connections. "When you go to an interview they want to know that you are capable of talking clearly and concisely, so they ask everybody going for telesales roles to impersonate Trevor McDonald. "I've also heard of a company who have taken the next step
, driven and stressed. "The relaxed group don't let email exert any pressure on their lives," Renaud says. "They treat it exactly the way that one would treat the mail: 'I'll fetch it, I'll deal with it in my own time, but I'm not going to let it upset me'." The second group felt "
Management, Fisher says that to feel irate is never bad in itself. It drives changes for the good and gives us a voice. Anger is our way of telling the world: "I am here. I exist. Take me seriously." The problem is that people do not understand their own feelings, and express them in the wrong
instead of a paintbrush and canvas. I do a lot of creating unusual scenes that look real to get people guessing, "How on earth did she do that?" People ask me, "How do you get the colors and the depth?" The answer is I've been working on them every day for hours. I'm not a street
previous employers were extremely pleased with my performace at work and even this year I was invited to work with them once more. But I decided to go one step further and that is why You are reading my letter now.
Apart from waitressing and cleaning I helped in the kitchen, did the shopping, dealt with